Privacy Policy
Membuggus Foundation ("we", "us", "our", or "the Foundation") respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, make a donation, volunteer, participate in our activities, or otherwise interact with us.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
2. About Membuggus Foundation
Membuggus Foundation is a non-profit, non-political organisation established in 2021. Our work focuses on supporting vulnerable children and disadvantaged members of society through education, child welfare, disability support, psychological support, and community awareness.
3. Information We May Collect
Depending on how you interact with us, we may collect information such as:
Full name
Email address
Telephone number
Postal or contact address
Organisation or company name
Donation information
Volunteer information
Partnership or sponsorship information
Information submitted through contact and enquiry forms
Information you provide when communicating with us
Website usage and technical information
We only request information that is reasonably necessary for the relevant purpose.
4. Information About Children
Because our work involves vulnerable children, we take the protection of children’s personal information particularly seriously.
We will only collect, use, store, or share information about children where there is a legitimate purpose and appropriate consent, authorisation, or other lawful basis.
We will take reasonable steps to protect children’s identities and personal information. We will not publicly publish identifying information about a child without appropriate permission and safeguards.
5. How We Collect Information
We may collect personal information when you:
Complete a contact form.
Contact us by email or telephone.
Make or enquire about a donation.
Apply to volunteer.
Enquire about child sponsorship.
Request information about our programmes.
Register for an event.
Partner with the Foundation.
Subscribe to communications.
Interact with our website.
We may also automatically receive limited technical information when you use our website, such as browser type, device information, IP address, and website usage data.
6. How We Use Your Information
We may use personal information to:
Respond to enquiries.
Provide information about our work and programmes.
Process donations and sponsorships.
Manage volunteers and supporters.
Organise events and activities.
Communicate important updates.
Maintain appropriate records.
Improve our website and services.
Meet legal and regulatory requirements.
Protect the security and integrity of our organisation.
We will not use your personal information for purposes that are incompatible with the reason it was collected unless permitted or required by applicable law.
7. Donations and Payments
If you make a donation through our website or a third-party payment provider, your payment information may be processed directly by that provider.
We do not intend to store complete payment card details on our own systems unless this is specifically required and lawfully permitted.
Payment providers may have their own privacy policies and terms. We encourage donors to review those policies before making a payment.
8. Sharing Your Information
We do not sell or rent your personal information.
We may share information with trusted third parties where necessary to provide services or operate our organisation, including:
Website hosting providers.
Payment and donation providers.
Email and communication providers.
IT and security service providers.
Professional advisers.
Event or programme partners where appropriate.
Where third parties process information on our behalf, we will take reasonable steps to ensure that appropriate privacy and security measures are in place.
We may also disclose information where required by law, legal proceedings, regulatory authorities, or to protect the rights, safety, and security of individuals or the Foundation.
9. International Data Transfers
Some of our service providers may process or store information outside the country where you are located.
Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable data protection requirements.
10. How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against:
Unauthorised access.
Loss or theft.
Unauthorised disclosure.
Alteration.
Destruction.
Accidental or unlawful processing.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
11. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, unless a longer retention period is required or permitted by law.
When information is no longer required, we will take reasonable steps to securely delete, anonymise, or dispose of it.
12. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and enhance user experience.
Cookies may collect information such as:
Browser information.
Device information.
Pages visited.
Website interaction data.
General usage information.
Where required by applicable law, we will request consent before placing non-essential cookies on your device.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
13. Third-Party Websites
Our website may contain links to external websites, including social media platforms, donation services, partner organisations, or other resources.
We are not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policy of any external website before providing personal information.
14. Marketing and Communications
Where permitted by law and where appropriate consent has been obtained, we may send information about our activities, campaigns, fundraising initiatives, events, and news.
You can unsubscribe from non-essential marketing communications at any time by contacting us or using the unsubscribe option provided in the communication.
15. Your Privacy Rights
Depending on applicable data protection laws, you may have rights regarding your personal information, including the right to:
Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of information where legally applicable.
Object to certain processing.
Request restriction of processing in certain circumstances.
Withdraw consent where processing is based on consent.
Request information about how your personal information is used.
Some rights may be subject to legal limitations or exceptions.
To exercise a privacy right, please contact us using the details provided below.
16. Children’s Privacy
Our website is not intended to encourage children to submit personal information directly.
As our work involves supporting children, we apply additional care when handling information relating to beneficiaries. We seek appropriate consent, authorisation, or another lawful basis before collecting or using such information.
If you believe that personal information relating to a child has been provided to us improperly, please contact us immediately.
17. Data Breaches
If we become aware of a personal data breach that requires notification under applicable law, we will take appropriate steps to investigate, contain, and address the breach and make any required notifications to relevant individuals or authorities.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our activities, website, technology, or legal requirements.
The updated version will be published on this page with a revised "Last Updated" date.
We encourage visitors to review this page periodically.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your information is handled, please contact us.
Membuggus Foundation
Email: info@membuggusfoundation.com
Phone: 254728902198
20. Complaints
If you have concerns about how we have handled your personal information, please contact us first so that we can investigate and respond to your concern.
Where applicable, you may also have the right to raise a complaint with the relevant data protection authority in your country.
21. Acceptance
By using the Membuggus Foundation website, you acknowledge that you have read this Privacy Policy and understand how your personal information may be handled as described above.